University of the West of Scotland

Postgraduate Programme Specification

Session: 2022/23

Last modified: 11/02/2022 10:59:42

Named Award Title:MSc Quality Management (Professional Practice)

Award Title for Each Award: MSc  Quality Management (Professional Practice)
PG Dip  Quality Management (Professional Practice)
PG Cert  Quality Management(Professional Practice)

Awarding Institution/Body: University of the West of Scotland
Language of Instruction & Examination: English
Award Accredited By:Chartered Quality Institute.
Maximum Period of Registration:Sept intake: 1 year full-time, typically 2 years part-time / Jan intake: 1.5 years full-time, typically 2 years part-time (Professional Practice module is an additional 3 months)
Mode of Study:Full Time
Part Time
Campus:London
Paisley
Distance/Online Learning

School:School of Computing, Engineering and Physical Sciences
Programme Leader:Dr Evi Viza

Admission Criteria

Candidates must be able to satisfy the general admission requirements of the University of the West of Scotland as specified in Chapter 2 of the University Regulatory Framework together with the following programme requirements:

Appropriate Undergraduate Qualification
Candidates must be able to satisfy the general admission requirements of the University of the West of Scotland as specified in Chapter 2 of the University Regulatory Framework together with the following programme requirements: An honours degree in an appropriate discipline from a United Kingdom University or an equivalent institution. Direct entry to the MSc course will require students to have completed a Postgraduate Diploma in an appropriate discipline or an acceptable equivalent. Students wishing to transfer to the MSc Quality Management (International) must have successfully completed the Pg Certificate or equivalent and have reached a minimum level of French language equivalent to Higher.
Other Required Qualifications/Experience

Non-standard Entry: entry to the postgraduate course (other than Masters direct) may be open to holders of an HND or DipHE award in an appropriate discipline, or a professional qualification accepted as of equivalent status and usually at least three years’ relevant experience. Candidates without formal qualifications who possess extensive professional experience deemed to equip the applicant with the necessary knowledge and skills to successfully complete the course (normally at least eight years) may also be admitted to the postgraduate programme. The Recognition of Prior Learning (RPL) Guidelines will be followed.


All students will normally be interviewed by one or more members of the course committee. During the interview, evidence of relevant experience will be required to determine if the applicant has the range of knowledge and ability to lead in to the postgraduate programme. International student applications are reviewed by the programme leader, references checked and transcripts considered to ensure the applicant’s qualifications and background are suitable for the programme.

Applicants may also be considered with other academic, vocational or professional qualifications deemed to be equivalent.


Further desirable skills pre-application

It would be desirable that all entrants to SCQF level 11 have skills in the following areas: numeracy, communications (including report writing and presentations) and investigation techniques.

We welcome applications from international students with equivalency of qualifications. Scholarships may be available on application.


General Overview

The Quality Centre at the University of the West of Scotland has developed a responsive approach to meeting the training and CPD needs placed on the professional and also graduates moving through the academic system. It offers a post-graduate programme in Quality Management designed to meet the evolving demands placed on the quality professional. The Postgraduate Diploma / Master of Science degree programme in Quality Management is a modular programme which is offered both part-time, full-time and by on-line learning. This programme enables the student to study quality management and other continuous improvement approaches relevant to industry and apply the techniques to all industrial and business sectors from service to manufacturing. The emphasis throughout the programme is on the development and implementation of continuous improvement programmes and quality systems at all levels from strategy development through to implementation of the strategy and systems at the operational level.Integrated into the programme is a Lean Six Sigma Yellow belt accredited by the Institute of Six Sigma Professionals. Our strong links with industry ensure that all graudates are work ready in current up to date thinking. Master classes by industry professionals enhance student learning and placements are encouraged throughout the programme of study. The programme is accredited by the Chartered Quality Institute.

  The key academic aims of the programme are to:

 1.        Develop critical problem-based learning skills and transferable skills to prepare the student for employment in a professional position dealing with quality management system development and implementation.

 2.        Enable the student to develop an enquiring, analytical and creative approach to achieving excellence through continuous improvement.

 3.        To develop and encourage independent judgement and critical awareness in the management of quality.

 4.        Assist the student to develop the skills required for both autonomous practice and team-working.

 5.        Guide the student in developing an independent approach to a research topic, investigating a topic and presenting the findings in a form that is suitable to a post-graduate level degree.

Graduates have appropriate qualifications to apply for positions in both the public and private sectors. Students may consider further study to PhD level.

The method of presentation of relevant material will consist of a blend of formal and on-line teaching sessions, industrial seminars, tutor-led taught and on-line tutorials, and group participation sessions. Self-directed learning, problem based learning, international case studies and seminars will form part of this approach. The VLE is critical to the delivery and On-line learning students will have on-line synchronous sessions and forums where they can interact with other students and tutors. Assessment is undertaken through a mixture of written exam papers, challenging and stimulating coursework and laboratory exercises (available on-line) and student involvement in the industrially related integrative project. For examinations on-line learning students must attend on campus or at an approved centre. There may be a cost associated with an examination at an approved centre.


Graduate Attributes, Employability & Personal Development Planning

On completion of the Quality Management programme, you will gain the following Graduate Attributes:

  • You will be a critical thinker working collaboratively with colleagues on research-minded projects
  • You will be an amibitious, motivated work ready professional, able to show future employers you are a problem solver and an effective communicator
  • Your research will be innovative and creative producing resilient solutions to quality management challenges.

Our strong industry links make available workbased learning opportunities, industrial mentors and industry and professional body seminars. Built into the programme is a Lean Six Sigma Yellow belt with opportunity to further undertake a Lean Six Sigma Green belt either through the Professional Practice module or as an CPD module (cost associated), Both are certified by the Institute of Six Sigma Professionals.

The module Interpersonal Skills and Change Management is core to developing transferable and professional development skills encouraging the student to engage in reflective practice. This module is core to PDP which is introduced during induction and embedded throughout all modules via coursework and feedback to students.

 Students will gain a wide range of skills and abilities in assessing process conditions, auditing quality systems and managing change in the implementation of solutions. Business and industry examples are referred to in all modules and students are encouraged to explore current business needs on a national and international basis and reflect upon their own skills and abilities with respect to those needs.

Work Based Learning/Placement Details

While there is no specific programme of industrial placement, students will have access to business and industry and there is potential for them to carry out research with case studies taken from local companies. The incorporation of current quality management examples provides the students with opportunities to contact businesses and to independently enquire about potential for involvement. Students can chose to undertake their project within industry.

 Further work-based learning is experienced virtually through a case-study approach and exposure to professional speakers.

Engagement

In line with the Academic Engagement Procedure, Students are defined as academically engaged if they are regularly engaged with timetabled teaching sessions, course-related learning resources including those in the Library and on the relevant learning platform, and complete assessments and submit these on time.

Where a programme has Professional, Statutory or Regulatory Body requirements these will be listed here:

Students are expected to attend all timetabled sessions and to engage with all formative and summative assessment elements of all the modules that are included in the programme specification as core modules as well as any optional module when applicable.

DL students are expected to engage through Moodle and video conferences and to engage with all formative and summative assessment elements of all the modules that are included in the programme specification as core modules as well as any optional module when applicable.

Equality and Diversity


The University's Equality, Diversity and Human Rights Procedure can be accessed at the following link: UWS Equality and Diversity Policy


Programme structures and requirements, SCQF level, term, module name and code, credits and awards ( Chapter 1, Regulatory Framework )

A. PG Cert
Learning Outcomes (Maximum of 5 per heading)

Knowledge and Understanding

A1Develop a critical understanding and breadth of knowledge in quality related management concepts, disciplines and techniques.
A2Develop a deep knowledge of the approaches and methodologies used to achieve continuous improvement, assurance, governance and leadership in quality.

Practice - Applied Knowledge and Understanding

B1Apply specialised audit skills to undertake viable quality management audits.
B2Design and implement and critically evaluate Quality systems.
B3Critically evaluate approaches to continuous improvement.
B4Select and apply tools and techniques to case scenarios.

Communication, ICT and Numeracy Skills

C1Communicate using appropriate written and oral methods to audiences of varying backgrounds, experience and expertise.
C2Apply statistical techniques for quality improvement and decision making.
C3Use and evaluate the appropriate IT tools and systems for improving quality.

Generic Cognitive Skills - Problem Solving, Analysis, Evaluation

D1Develop original and creative responses to problems and issues in quality management.

Autonomy, Accountability and Working With Others

E1Understand and develop Teamwork and leadership skills.
E2Develop independent learning skills.

Core Modules
SCQF Level Module CodeModule NameCreditTermFootnotes
123
11QUAL11020Managing Quality20check markcheck markcheck mark

* Indicates that module descriptor is not published.

Footnotes

Optional Modules
SCQF Level Module CodeModule NameCreditTermFootnotes
123
Select 40 credits from the options below:   
11QUAL11001Operations & Project Mgt20check markcheck markcheck mark
11QUAL11008Service Quality20check markcheck markcheck mark
11QUAL11023Postgraduate Research Methods10check markcheck markcheck mark
11QUAL11002Statistical Quality Control20check markcheck markcheck mark
11QUAL11017Strategic Management & Sustainability10check markcheck markcheck mark
11QUAL11025Risk Management10check markcheck markcheck mark
11QUAL11024Professional Practice60check markcheck markcheck mark

* Indicates that module descriptor is not published.

Footnotes

Criteria for Progression and Award

PgCert in Quality Management may be awarded on successful completion of 60 credits from the above modules and which must include QUAL11020 Managing Quality.
The Professional Practice module may be taken as additional credit and can be done through a work placement. Students completing the Professional Practice module will be awarded the Pg Cert Quality Management (Professional Practice). [Note that this module is offered subject to availability of suitable placement opportunities and cannot be guaranteed]


B. PG Dip
Learning Outcomes (Maximum of 5 per heading)

Knowledge and Understanding

A1Critically evaluate statistical approaches to achieving operational excellence.
A2Develop a critical understand of change management at the strategic level.
A3Develop a critical awareness of the role of operations in the organisation.

Practice - Applied Knowledge and Understanding

B1Apply techniques for managing the change involved in implementing Quality Management Systems.
B2Design, develop and apply strategies and policies for the implementation of Quality.
B3Critically evaluate and apply statistical methods and measurement in quality control for management decisions.
B4Employ techniques to modify employee behaviour in changing the organisation.

Communication, ICT and Numeracy Skills

C1Critically evaluate and demonstrate the most effective means of communication in given situations.
C2Analyse, critically evaluate and apply statistical methods for improving quality.
C3Apply computer-based tools for the analysis of quality management data.

Generic Cognitive Skills - Problem Solving, Analysis, Evaluation

D1Develop problem solving and decision-making skills through the analysis and evaluation of case studies in quality management.
D2Undertake evaluation of quality data and information.

Autonomy, Accountability and Working With Others

E1Develop a critical self reflection and improvement approach to the effect of Interpersonal skills including communications, motivation, leadership and team building.
E2Demonstrate leadership and make an identifiable contribution to change and development.
E3Critically evaluate and apply the best techniques for independent learning skills and establish study patterns for life-long learning.

Core Modules
SCQF Level Module CodeModule NameCreditTermFootnotes
123
11QUAL11020Managing Quality20check mark  
11QUAL11002Statistical Quality Control20check mark  

* Indicates that module descriptor is not published.

Footnotes

Optional Modules
SCQF Level Module CodeModule NameCreditTermFootnotes
123
80 credits from available options below   
11QUAL11008Service Quality20check markcheck markcheck markSee footnote 1
11QUAL11001Operations & Project Mgt20check markcheck markcheck markSee footnote 1
11QUAL11003Interpersonal Skills & Change Management10check markcheck markcheck markSee footnote 1
11QUAL11017Strategic Management & Sustainability10check markcheck markcheck markSee footnote 1
11QUAL11025Risk Management10check markcheck markcheck markSee footnote 1
11QUAL11023Postgraduate Research Methods10check markcheck markcheck markSee footnote 1
another appropriate option at Level 11 in discussion with the PLo   See footnote 2
The module below is additional credit.   
11QUAL11024Professional Practice60check markcheck markcheck markSee footnote 3, additional credit

* Indicates that module descriptor is not published.

Footnotes
1. 80 credit optional modules must be taken to satisfy the PgD requirement of 120 credits.
Service Quality
Operations and Project management
Interpersonal Skills and Change Management
Strategic Management and Sustainability
Risk management
2. Another module can be selected where there is up to a 20 credit deficit of optional modules and where the programme learning outcomes can be met. This must be done in discussion with the programme leader.

3. The Professional Practice module may be taken as additional credit and can be done through a work placement. Students completing the Professional Practice module will be awarded the Pg Dip Quality Management (Professional Practice). [Note that this module is offered subject to availability of suitable placement opportunities and cannot be guaranteed]

Criteria for Progression and Award

PgDip in Quality Management may be awarded on successful completion of 120 credits from the above modules with the exception of Professional Practice and which must include all core modules.

PgDip in Quality Management (Professional Practice) may be awarded on successful completion of 180 credits from the above ore and optional modules including Professional Practice.


C. Masters
Learning Outcomes (Maximum of 5 per heading)

Knowledge and Understanding

A1Critically evaluate evidence from a variety of topics.
A2Develop a critical awareness of current issues in quality management and appropriate research methods.
A3Synthesise information from a number of sources in order to gain a coherent understanding of theory and practice.

Practice - Applied Knowledge and Understanding

B1Consolidate and integrate knowledge gained from the taught modules and provide practical experience in applying effective strategies in quality management.
B2Apply a range of research methods and techniques to a specialised area of quality management.
B3Undertake skilled, competent, safe, evaluative and reflective sampling and analysis for quality improvement.

Communication, ICT and Numeracy Skills

C1Present a clear concise written report.
C2Formulate and present a written volume of work on quality management or related area.
C3Communicate effectively to expert and non-expert audiences.

Generic Cognitive Skills - Problem Solving, Analysis, Evaluation

D1Critically review, consolidate and extend knowledge and thinking in quality management or associated areas.

Autonomy, Accountability and Working With Others

E1Manage time, prioritise workloads and recognise and manage personal emotions and stress.
E2Take responsibility for personal and professional learning and development.

Core Modules
SCQF Level Module CodeModule NameCreditTermFootnotes
123
11QUAL11020Managing Quality20check markcheck markcheck mark
11QUAL11012MSc Project60check markcheck markcheck mark
11QUAL11002Statistical Quality Control20check markcheck markcheck mark

* Indicates that module descriptor is not published.

Footnotes

Optional Modules
SCQF Level Module CodeModule NameCreditTermFootnotes
123
11QUAL11003Interpersonal Skills & Change Management10check markcheck markcheck markSee footnote 1
11QUAL11001Operations & Project Mgt20check markcheck markcheck markSee footnote 1
11QUAL11023Postgraduate Research Methods10check markcheck markcheck markSee footnote 1
11QUAL11017Strategic Management & Sustainability10check markcheck markcheck markSee footnote 1
11QUAL11008Service Quality20check markcheck markcheck markSee footnote 1
Any other UWS 20 credit module at level 11   See footnote 2
11QUAL11024Professional Practice60check markcheck markcheck markSee footnote 3

* Indicates that module descriptor is not published.

Footnotes
1. 80 credit optional modules must be taken to satisfy the PgD requirement of 120 credits.
Service Quality
Operations and Project management
Interpersonal Skills and Change Management
Strategic Management and Sustainability
Risk management

2. Another module can be selected where there is up to a 20 credit deficit of optional modules and where the programme learning outcomes can be met and in discussion with the Programme Leader.

3. The Professional Practice module may be taken as additional credit and can be done through a work placement. Students completing the Professional Practice module will be awarded the Pg Dip Quality Management (Professional Practice). [Note that this module is offered subject to availability of suitable placement opportunities and cannot be guaranteed]

Criteria for Award

The MSc Quality Management will be awarded on successful completion of 180 credits excluding QUAL11024 professional practice.
The MSc Quality Management (Professional Practice) will be awarded on successful completion of 240 credits including QUAL11024.


Regulations of Assessment

Candidates will be bound by the general assessment regulations of the University as specified in the University Regulatory Framework.

An overview of the assessment details is provided in the Student Handbook and the assessment criteria for each module is provided in the module descriptor which forms part of the module pack issued to students. For further details on assessment please refer to Chapter 3 of the Regulatory Framework.

To qualify for an award of the University, students must complete all the programme requirements and must meet the credit minima detailed in Chapter 1 of the Regulatory Framework.

Combined Studies

There may be instances where a student has been unsuccessful in meeting the award criteria for the named award and for other more generic named awards existing within the School. Provided that they have met the credit requirements in line with the SCQF credit minima (please see Regulation 1.21), they will be eligible for an exit award of PgCert/ PgDip in Combined Studies.



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