This page displays the selected Module Descriptor.
Printer friendly version
Session: 2022/23
Last modified: 10/03/2021 15:20:43
|
Title of Module: Managing Organisational Relationships |
|---|
|
Code: BUSN10061 |
SCQF Level: 10
(Scottish Credit and Qualifications Framework) |
Credit Points: 20 |
ECTS: 10
(European Credit Transfer Scheme) |
|---|
| School: | School of Business & Creative Industries |
|---|
| Module Co-ordinator: | Robert
Crammond |
|---|
| Summary of Module |
|---|
This module explores the complex internal and external organisational relationships. Students will develop in depth understanding of the conflicting requirements of different stakeholder groups and will examine approaches to managing these organisational relationships including negotiation, influencing and effective networking. Students will explore the changing expectations of customers, employees, governments and other stakeholders and develop knowledge of how to develop common purpose and skills in conflict management and dispute resolution. Students will develop consultative skills and attributes to enable effective engagement with a wide range of stakeholders in a professional and advisory capacity
|
| Module Delivery Method |
|---|
| Face-To-Face | Blended | Fully Online | HybridC | HybridO | Work-based Learning |
 | | | | | |
Face-To-Face
Term used to describe the traditional classroom environment where the students and the lecturer meet synchronously in the same room for the whole provision.
Blended
A mode of delivery of a module or a programme that involves online and face-to-face delivery of learning, teaching and assessment activities, student support and feedback. A programme may be considered “blended” if it includes a combination of face-to-face, online and blended modules. If an online programme has any compulsory face-to-face and campus elements it must be described as blended with clearly articulated delivery information to manage student expectations
Fully Online
Instruction that is solely delivered by web-based or internet-based technologies. This term is used to describe the previously used terms distance learning and e learning.
HybridC
Online with mandatory face-to-face learning on Campus
HybridO
Online with optional face-to-face learning on Campus
Work-based Learning
Learning activities where the main location for the learning experience is in the workplace.
|
| Term(s) for Module Delivery |
|---|
|
(Provided viable student numbers permit).
|
| Term 1 | | Term 2 | | Term 3 | |
[Top of Page]
| Learning Outcomes: (maximum of 5 statements) |
|---|
On successful completion of this module the student will be able to:
L1.
Demonstrate in depth knowledge and understanding of organisational relationships and the importance of appropriate management techniques.
L2.
Critically analyse and evaluate the needs of a range of stakeholders
L3.
Apply a range of approaches of relationship management to specific organisational contexts.
L4.
Demonstrate the ability to work effectively with peers and use initiative to lead discussions and evidence based arguments |
| Employability Skills and Personal Development Planning (PDP) Skills |
|---|
| SCQF Headings |
During completion of this module, there will be an opportunity to achieve
core skills in:
|
|---|
| Knowledge and Understanding (K and U) |
SCQF Level 10.
Demonstrate and/or work with:
• Knowledge that covers and integrates most of the principal areas, features, boundaries, terminology and conventions of a subject/
discipline/sector.
• A critical understanding of the principal theories, concepts and principles.
• Detailed knowledge and understanding in one or more specialisms, some of which is informed by, or at the forefront of, a subject/
discipline/sector. |
| Practice: Applied Knowledge and Understanding |
SCQF Level 10.
Apply knowledge, skills and understanding:
• In using a wide range of the principal professional skills, techniques, practices and/or materials associated with the subject/discipline/sector.
|
| Generic Cognitive skills |
SCQF Level 10.
• Critically identify, define, conceptualise and analyse complex/professional problems and issues.
• Offer professional insights, interpretations and solutions to problems and issues.
• Demonstrate some originality and creativity in dealing with professional issues.
• Critically review and consolidate knowledge, skills, practices and thinking in a subject/discipline/sector. |
| Communication, ICT and Numeracy Skills |
SCQF Level 10.
Use a wide range of routine skills and some advanced and specialised skills in support of established practices in a subject/discipline/
sector, for example:
• Present or convey, formally and informally, information about specialised topics to informed audiences.
• Communicate with peers, senior colleagues and specialists on a professional level.
• Use a range of ICT applications to support and enhance work at this level and adjust features to suit purpose. |
| Autonomy, Accountability and Working with others |
SCQF Level 10.
• Practise in ways that show awareness of own and others’ roles and responsibilities.
• Manage complex ethical and professional issues in accordance with current professional and/or ethical codes or practices.
• Recognise the limits of these codes and seek guidance where appropriate. |
| Pre-requisites: |
Before undertaking this module the student should have
undertaken the following:
|
|---|
Module Code:
| Module Title:
|
| Other: | |
| Co-requisites | Module Code:
| Module Title:
|
|---|
* Indicates that module descriptor is not published.
[Top of Page]
| Learning and Teaching |
|---|
| Core content delivery will be made available via the virtual learning environment and will include online lectures, videos, podcasts, recommended reading and signposting to additional content and resources. In addition online activities will include discussion groups, live chat, contribution to collaborative documents and webinars. Face to face workshop sessions on campus will also be delivered to provide students with the opportunity to engage with their peers and university academic and support staff. |
Learning Activities
During completion of this module, the learning activities undertaken to
achieve the module learning outcomes are stated below:
| Student Learning Hours
(Normally totalling 200 hours):
(Note: Learning hours include both contact hours and hours spent on other learning activities) |
| Lecture/Core Content Delivery | 18 |
| Laboratory/Practical Demonstration/Workshop | 10 |
| Asynchronous Class Activity | 48 |
| Independent Study | 124 |
| 200
Hours Total
|
|
**Indicative Resources: (eg. Core text, journals, internet
access)
|
|---|
The following materials form essential underpinning for the module content
and ultimately for the learning outcomes:
Cole, G.A. and Kelly, P. (2020) Management Theory and Practice. 9th ed. Cengage Learning.
Buchanan, D.A. and Huczynski, A.A. (2019) Organizational Behaviour. Pearson.
Details of further resources, including textbooks, journals and online resources will be identified at the beginning of each delivery in the module handbook and made available via Moodle.
|
|
(**N.B. Although reading lists should include current publications,
students are advised (particularly for material marked with an asterisk*) to
wait until the start of session for confirmation of the most up-to-date
material)
|
| Engagement Requirements |
|---|
In line with the Academic Engagement Procedure, Students are defined as academically engaged if they are regularly engaged with timetabled teaching sessions, course-related learning resources including those in the Library and on the relevant learning platform, and complete assessments and submit these on time. Please refer to the Academic Engagement Procedure at the following link: Academic engagement procedure
Where a module has Professional, Statutory or Regulatory Body requirements these will be listed here:
Attending taught classes, engaging with online activities, collaborating on classwork and assessments, engaging in independent study. |
[Top of Page]
Supplemental Information
| Programme Board | Management, Organisations & People |
|---|
| Assessment Results (Pass/Fail) |
No
|
|---|
| Subject Panel | Management, Organisations & People |
|---|
| Moderator | A Murray |
|---|
| External Examiner | J Easter |
|---|
| Accreditation Details | |
|---|
| Version Number | 1.02 |
|---|
[Top of Page]
| Assessment: (also refer to Assessment Outcomes Grids below) |
|---|
| A role play or creative output presentation will account for 30% of the marks for this module. |
| A case study report will account for 70% of the marks for this module. |
(N.B. (i) Assessment Outcomes Grids for the module
(one for each component) can be found below which clearly demonstrate how the learning outcomes of the module
will be assessed.
(ii) An indicative schedule listing approximate times
within the academic calendar when assessment is likely to feature will be
provided within the Student Handbook.)
|
Assessment Outcome Grids (Footnote A.)
Footnotes
A. Referred to within Assessment Section above
B. Identified in the Learning Outcome Section above
[Top of Page]
Note(s):
- More than one assessment method can be used to assess individual learning outcomes.
-
Schools are responsible for determining student contact hours. Please refer to University Policy on contact hours (extract contained within section 10 of the Module Descriptor guidance note).
This will normally be variable across Schools, dependent on Programmes &/or Professional requirements.
|
| Equality and Diversity |
|---|
UWS Equality and Diversity Policy |
|
(N.B. Every effort
will be made by the University to accommodate any equality and diversity issues
brought to the attention of the School)
|