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Session: 2022/23

Last modified: 16/04/2021 15:50:13

Title of Module: Risk, Crisis and Resilience

Code: BUSN11100 SCQF Level: 11
(Scottish Credit and Qualifications Framework)
Credit Points: 20 ECTS: 10
(European Credit Transfer Scheme)
School:School of Business & Creative Industries
Module Co-ordinator:Shehzad  Ahmed

Summary of Module

This module will introduce students to the concepts of risk, crisis and resilience.  It will be of particular interest to students who may have to manage risk and security related activities within an organisational context.  The module will introduce the concept of risk from a variety of theoretical perspectives.  These theoretical perspectives will then be evaluated against a number of critical case studies of organisational success and failure.

The module will also look at strategies for evaluating risks, and contrasting these with methods for operational risk management.  The module will reflect the role of business continuity planning, crisis management, leadership and decision making in building a resilient organization.  Issues such as reputation, whistle blowing, security, exercising and training will be considered in some detail as will the type of organization and its primary function.

This module will be of key interest to anyone in a leadership position and essential to anyone directly involved in managing compliance, strategic and operational risk.


  • To understand and critically evaluate risk from a theoretical perspective. This will include risk perception, decision making, cultural theory, socio technical failure, normal accident theory, safety culture, risk communication and risk homeostasis.

  • Business continuity, dealing with operational risk in terms of crisis and resilience management. To understand different types of qualitative events, and the distinction between emergencies, crisis and disasters. The courses will introduce a number of case studies for analysis of different types of event.

  • Strategies for contingency planning and developing generic resilience. To include scenario development, developing exercises, pre briefing and debriefing and evaluating exercises

Module Delivery Method
Face-To-FaceBlendedFully OnlineHybridCHybridOWork-based Learning
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Term used to describe the traditional classroom environment where the students and the lecturer meet synchronously in the same room for the whole provision.

A mode of delivery of a module or a programme that involves online and face-to-face delivery of learning, teaching and assessment activities, student support and feedback. A programme may be considered “blended” if it includes a combination of face-to-face, online and blended modules. If an online programme has any compulsory face-to-face and campus elements it must be described as blended with clearly articulated delivery information to manage student expectations

Fully Online
Instruction that is solely delivered by web-based or internet-based technologies. This term is used to describe the previously used terms distance learning and e learning.

Online with mandatory face-to-face learning on Campus

Online with optional face-to-face learning on Campus

Work-based Learning
Learning activities where the main location for the learning experience is in the workplace.

Campus(es) for Module Delivery
The module will normally be offered on the following campuses / or by Distance/Online Learning: (Provided viable student numbers permit)
Paisley:Ayr:Dumfries:Lanarkshire:London:Distance/Online Learning:Other:






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Term(s) for Module Delivery
(Provided viable student numbers permit).
Term 1check markTerm 2check markTerm 3check mark

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Learning Outcomes: (maximum of 5 statements)

On successful completion of this module the student will be able to:

L1. Develop an in depth knowledge of risk crisis and resilience

L2. Critically evaluate theories and practice in crisis and resilience

L3. Evaluate a variety of responses to crisis management and develop these within a simulation gaming context

L4. Demonstrate an ability to understand complex organisational systems and processes and develop scenarios to facilitate a generic skills in resilience

Employability Skills and Personal Development Planning (PDP) Skills
SCQF Headings During completion of this module, there will be an opportunity to achieve core skills in:
Knowledge and Understanding (K and U) SCQF Level 11.

A critical understanding of the theories of risk management and systemic failure models and how they could be applied to organisational settings.

Practice: Applied Knowledge and Understanding SCQF Level 11.

Using a range of skills, tools and techniques as appropriate to undertake analytical decisions about case studies and apply them to other scenarios.

Applying a range of techniques of enquiry and research to investigate the topics of risk, crisis and resilience.

Planning and executing the analysis and presentation of the findings of problem solving in a business continuity contexts

Generic Cognitive skills SCQF Level 11.

Applying critical analysis and evaluation to complex and abstract situations and issues that exist in the business environment.

Identifying, abstracting, responding creatively to theoretical and practical issues in the design of scenarios for simulations.

Communication, ICT and Numeracy Skills SCQF Level 11.

Critically evaluate data in a variety of forms in order to generate understanding.

Autonomy, Accountability and Working with others SCQF Level 11.

Exercising substantial autonomy and initiative in studies

Taking responsibility for own work.

Dealing with complex ethical and multicultural issues inherent in the business environment

Pre-requisites: Before undertaking this module the student should have undertaken the following:
Module Code:
Module Title:
Co-requisitesModule Code:
Module Title:

* Indicates that module descriptor is not published.

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Learning and Teaching
The strategy will be based around a number of recorded core lectures which will closely follow readings from the core text. This will be supplemented by case studies and visual materials.

The lecture materials will be supplemented by on line group tutorials classes to facilitate interactive understanding and learning.

Students will be required to take abstract learning from this material and create scenarios and solutions.
Learning Activities
During completion of this module, the learning activities undertaken to achieve the module learning outcomes are stated below:
Student Learning Hours
(Normally totalling 200 hours):
(Note: Learning hours include both contact hours and hours spent on other learning activities)
Laboratory/Practical Demonstration/Workshop15
Independent Study175
Tutorial/Synchronous Support Activity10
Asynchronous Class Activity0
200 Hours Total

**Indicative Resources: (eg. Core text, journals, internet access)

The following materials form essential underpinning for the module content and ultimately for the learning outcomes:

Risk, Crisis and Security Management, 2005 Edward P. Borodzicz, Wileys, Chichester

BSI 11200 Crisis Management

Journal of Contingencies and Crisis Management

Journal of Risk Research

Crisis, Issues and Reputation Management, 2014, Andrew Griffin, Kogan Page, London

Business Continuity for Dummies, Stuart Sterling et al, Wiley

(**N.B. Although reading lists should include current publications, students are advised (particularly for material marked with an asterisk*) to wait until the start of session for confirmation of the most up-to-date material)

Engagement Requirements

In line with the Academic Engagement Procedure, Students are defined as academically engaged if they are regularly engaged with timetabled teaching sessions, course-related learning resources including those in the Library and on the relevant learning platform, and complete assessments and submit these on time. Please refer to the Academic Engagement Procedure at the following link: Academic engagement procedure

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Supplemental Information

Programme BoardManagement, Organisations & People
Assessment Results (Pass/Fail) No
Subject PanelManagement, Organisations & People
ModeratorTom Keegan
External ExaminerSteve Gibbs
Accreditation Detailsn/a
Version Number


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Assessment: (also refer to Assessment Outcomes Grids below)
Written Portfolio of work 50%
Written Portfolio of work 50%
(N.B. (i) Assessment Outcomes Grids for the module (one for each component) can be found below which clearly demonstrate how the learning outcomes of the module will be assessed.
(ii) An indicative schedule listing approximate times within the academic calendar when assessment is likely to feature will be provided within the Student Handbook.)

Assessment Outcome Grids (Footnote A.)

Component 1
Assessment Type (Footnote B.) Learning Outcome (1) Learning Outcome (2) Learning Outcome (3) Learning Outcome (4) Weighting (%) of Assessment ElementTimetabled Contact Hours
Portfolio of written workcheck markcheck mark  500

Component 2
Assessment Type (Footnote B.) Learning Outcome (1) Learning Outcome (2) Learning Outcome (3) Learning Outcome (4) Weighting (%) of Assessment ElementTimetabled Contact Hours
Portfolio of written work  check markcheck mark500
Combined Total For All Components100% 0 hours

A. Referred to within Assessment Section above
B. Identified in the Learning Outcome Section above

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  1. More than one assessment method can be used to assess individual learning outcomes.
  2. Schools are responsible for determining student contact hours. Please refer to University Policy on contact hours (extract contained within section 10 of the Module Descriptor guidance note).
    This will normally be variable across Schools, dependent on Programmes &/or Professional requirements.

Equality and Diversity
This unit will be taught online in a DL format, there will be no requirement for field trips or lab work.
UWS Equality and Diversity Policy
(N.B. Every effort will be made by the University to accommodate any equality and diversity issues brought to the attention of the School)

2014 University of the West of Scotland

University of the West of Scotland is a Registered Scottish Charity.

Charity number SC002520.